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Allbound salesforce integration guide
Allbound salesforce integration guide












  • Refresh token - Click Request token to allow access to your Salesforce Connected App.
  • You can find your Connected App's consumer secret in Salesforce Lightning Setup in Security > Certificate and Key Management.
  • Consumer secret - The consumer secret of the Connected App you previously configured in Salesforce.
  • You can find your Connected App's consumer key in Salesforce Lightning Setup in Security > Certificate and Key Management.
  • Consumer key - The consumer key of the Connected App you previously configured in Salesforce.
  • Sandbox environment - Select checkbox if your Saleforce environment is a sandbox.
  • In the Data Access from Scenarios section, set:

    allbound salesforce integration guide

    The URL should be in the following format: Data Access from Scenarios Properties Url - The URL of your registered domain on Salesforce where your users will sign in to your instance.Default account - Select this checkbox if you have multiple Salesforce integration accounts and you want this account to be used by default.Name - The name of the account (any name).Type - By default, "" because you selected this type of integration account to add.In Contact Center Administrator application, go to Configuration > Call Center Configuration > Integration Accounts and click + to add a new account of type. For more information, see the Contact Center Administrator Guide section Integration Accounts. New integration accounts are added in the Contact Center Administrator application. Now that your call center and connected app are configured in Salesforce, you can create the integration account that establishes the connection between Salesforce and Bright Pattern Contact Center. 1.2.3.2 Identity provider initiated login URLĪdd Salesforce Integration Account in Bright Pattern.1.2.2 Data Access from Scenarios Properties.1.1 Step 1: Create new integration account.Add Salesforce Integration Account in Bright Pattern.

    allbound salesforce integration guide allbound salesforce integration guide

    Add Connected App to Enable Scenarios to Access Salesforce Data.














    Allbound salesforce integration guide